Security, support and managed open source for enterprises
Future-proof the full stack, from the data centre to containers to the database, LMA, server and cloud-native applications with open source software support from Canonical.
Ubuntu Advantage is a single, per-node package of the most comprehensive enterprise security and support for open source infrastructure and applications, with managed service offerings available.
Enterprise Linux and open source support services
Canonical provides 24/7, open source software support for the full stack. Customers can choose between two support offerings – Ubuntu Advantage for Applications and Ubuntu Advantage for Infrastructure.
Security and support for open-source database, LMA, server and cloud-native apps.
- Security patching for over 28,000 packages in Ubuntu Universe and Main repositories
- 10 years of support for Ubuntu LTS releases
- Bug-fix and operational support for open source database, LMA and cloud-native apps
Security and IAAS support for open source infrastructure.
- Security patching for more than 2,500 packages in Ubuntu Main repository (after 5 years of free LTS security patching)
- 10 years support for Ubuntu LTS releases
- Bug-fix and operational support for OpenStack, KVM, MAAS, LXD, Ceph
The most comprehensive Linux enterprise subscription
24/7 phone support
Direct 24/7 access to our world-class enterprise open source support team through our web portal, knowledge base or via phone.
Support for OpenStack, K8s, LXD, MAAS and Ceph
A single subscription for security and support of Ubuntu and a range of infrastructure.
Kafka, NGINX, MongoDB and PostgreSQL support
Enterprise-grade security and support for a portfolio of open source database, LMA, messaging and cloud-native applications.
Full-stack support for open source apps with quick response time guaranteed through subscription SLAs. Quickly resolve technical support issues with your key applications wherever they are running.
Open Source Mano (OSM)
|Security patching||Ubuntu Main repository||
|Ubuntu Universe repository||–||
|24/7 support||Ubuntu Server||
|Compliance and certification||FIPS 140-2 Level 1 certified crypto modules||
|Common Criteria /EAL2||
Support for AWS, Azure and GCP with Ubuntu Pro
On Amazon AWS, Microsoft Azure, and Google Cloud, you can purchase Ubuntu Pro with the most comprehensive security and compliance features included by default.
A choice of two support levels
Choose from two support level SLAs: weekdays or 24x7 support coverage.
|Ubuntu Advantage Standard||Ubuntu Advantage Advanced|
|Phone and ticket support||24x5||24x7|
|Severity 1 response time||4 hours||1 hour|
|Severity 2 response time||8 business hours||2 hours|
|Severity 3 response time||12 business hours||6 hours|
|Severity 4 response time||24 business hours||12 hours|
Not sure which support level you need? If you have questions about which support level is right for you, please contact us.
To support those using Ubuntu in schools, research and academia, Canonical is pleased to offer a discount programme for approved institutions. Please mention your interest in this programme in your conversations with our team.
ESM maintains Interana's system security while upgrading
Rather than compromising security and rushing the upgrade from Ubuntu 14.04 LTS, Interana turned to Canonical and ESM to ensure their upgrade rollout was secured and controlled
Learn how ITstrategen keeps their applications secure with Ubuntu
The security of customer data is of the utmost importance to ITstrategen, which is why Ubuntu is their server operating system of choice.Read the case study
Ubuntu is one of the world's largest open source projects. Take a look at the community forums — they're used by millions of enthusiasts who can share their experience.