Ubuntu IoT and device services

Ubuntu is the new standard for embedded Linux development and the intelligent edge. Get ten years of security coverage and dedicated app stores for your smart connected devices.

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Get to market quickly with SMART START

Canonical and partners offer full-service enablement, customisation and development to get your first device to market. App store and security updates guaranteed.

SMART START

$30,000 - 2 week delivery


  • X86 or ARM
  • Ubuntu Server or Core
  • Dedicated app store
  • 1,000 devices included
  • 3 snaps produced for you
  • 3 days consulting
  • Monthly security updates

Time to market is crucial when establishing an IoT strategy. Canonical will validate your hardware, package your apps and prepare your device image. Free your team to focus on your solution, industrial design and business operations.

Choose from our extensive list of certified boards and boxes with long-term security commitments.

Add-ons cover enablement and certification of alternative boards and additional chipsets. For the first year, app store and device security updates are included.

Add-ons to SMART START

Full Disk Encryption

$30,000


Enable full disk encryption with hardware key management and optional key escrow. Choice of ciphers and hardware acceleration for minimal performance impact. Essential for devices with personal information in regulated industries.

Secure Boot

$30,000


Enable secure boot, ensuring that the device will only run its certified workload. Hardware key management devices such as the TPM are used to validate each stage of the boot process, for enhanced assurance of integrity of the running OS.

Device Enablement

$25,000 - $200,000


If Canonical’s certified hardware list doesn’t include what you need, we may be willing to enable your preferred board. Pricing varies depending on the similarity between your board and existing certified boards.

FIPS Certification

$45,000


Meet Federal information processing requirements with a FIPS-certified kernel and cryptographic libraries. FIPS certification takes place every six months - fully compliant devices must restrict updates to certified versions. Note that this is available on x86 only.

Kernel Livepatch

$60,000


Reduce the number of reboots significantly by live patching your running kernel. Requires specific certified kernel on an Ubuntu LTS release. Requires x86 architecture.

High Availability Kubernetes

$15,000


With Canonical MicroK8s you gain a fully CNCF conformant cloud-native Kubernetes for device application operations, including clustering for high availability, service mesh support and automatic security updates.

Security updates and app store services

Annual device fee covers app store services and security updates, with 10 year extended security maintenance for kernel, Ubuntu OS and your pre-installed applications.

To Unscheduled 1 year 6 months 3 months 1 month 1 week 48 hours 24 hours 6 hours
1,000 $0.00 $3.19 $4.90 $7.63 $12.00 $18.99 $30.17 $48.07 $76.70
2,500 $0.00 $2.18 $3.29 $5.05 $7.87 $12.38 $19.59 $31.14 $49.61
6,500 $0.00 $1.53 $2.24 $3.38 $5.20 $8.11 $12.76 $20.21 $32.13
15,000 $0.00 $1.11 $1.57 $2.31 $3.48 $5.36 $8.36 $13.16 $20.85
40,000 $0.00 $0.84 $1.14 $1.61 $2.37 $3.58 $5.52 $8.62 $13.58
95,000 $0.00 $0.67 $0.86 $1.16 $1.65 $2.43 $3.68 $5.68 $8.88
250,000 $0.00 $0.56 $0.68 $0.88 $1.19 $1.69 $2.50 $3.79 $5.86
615,000 $0.00 $0.48 $0.56 $0.69 $0.89 $1.22 $1.74 $2.57 $3.90
1,500,000 $0.00 $0.44 $0.49 $0.57 $0.70 $0.91 $1.25 $1.78 $2.64
4,000,000 $0.00 $0.41 $0.44 $0.49 $0.58 $0.71 $0.93 $1.27 $1.83
9,500,000 $0.00 $0.39 $0.41 $0.44 $0.50 $0.58 $0.72 $0.95 $1.30
25,000,000 $0.00 $0.37 $0.39 $0.41 $0.44 $0.50 $0.59 $0.73 $0.97
60,000,000 $0.00 $0.36 $0.37 $0.39 $0.41 $0.45 $0.51 $0.60 $0.75
150,000,000 $0.00 $0.36 $0.37 $0.37 $0.39 $0.41 $0.45 $0.51 $0.61

Annual price based on device volume and update period

Emergency updates are always available, regardless of the contracted update frequency. The free tier enables you to ship Ubuntu Core free of charge and receive updates when bandwidth allows, or on-demand for emergencies.

Dedicated App Store

Curate your own app collection with custom pricing and unique applications.

Optional managed app store includes role-based access controls, complete control of application versions, updates and controlled rollouts for $15,000 per year. We enable integrators and VARs to operate app stores on behalf of their clients. Access to the full Ubuntu app ecosystem requires device certification.

Enterprise App Store

Control snap distribution inside your firewall, and cache snap traffic for network efficiency.

The enterprise snap store enables your administrators to control snap updates and upgrades. Ensure that all device traffic goes through an audited communications channel and determine the precise versions of snaps used inside the business.

Workshops, training and consulting

Make the most of Ubuntu for devices with our executive workshops on digital strategy and connected devices. Take control of your own roadmap by empowering your developers to deliver apps and upgrades to your global fleet of devices.

Smart device strategy

$6,000 on site


A two-day workshop for executives that covers devices, edge clusters and cloud operations and strategy.

The architecture of IoT spans appliances, gateways and smart, connected devices, edge clouds and clusters, and the public cloud.

Learn how to operate at high speed and precision for your all-digital business models. Two days for up to 10 people.

Ubuntu Core intro

$4,000 online


The all-snap Ubuntu Core guarantees high-reliability transactional updates of every application and the base operating system itself.

Learn about the Ubuntu Core architecture, partitioning scheme, update mechanisms, secure boot, full disk encryption, device recovery and registration methods. One day full time for up to 20 people.

Snapcraft 101

$6,000 on site


Deliver your applications as snaps for high-reliability updates, global content distribution, canary rollouts, bandwidth efficiency and strict security confinement.

Learn about snap design and security, and how to package your existing apps as snaps. Setup continuous integration, testing and delivery pipelines to your fleet. Two days full time for up to 20 people.

Consulting

$2,000 per day


On-site or remote engagement with Canonical experts in board and SoC enablement, snap development or Ubuntu management.

For pre-launch integration we recommend our SMART START package for fixed pricing and delivery schedule commitments. Price per day on site or remote.

App Store operations

$4,000 online


Get the most from your app store with our two-day in-depth training program.

Understand the relationship between devices, app stores, enterprise stores, and master offline operations. Learn how to manage your app portfolio per model, with full control of updates. Two days full time for up to 20 people.

Enterprise Management

$4,000 online


Take control of snaps in the enterprise and on public cloud. Ensure you have full visibility of snap versions, updates and security status across the estate.

Ubuntu and Ubuntu Core raise the bar for device management and security, enabling whole-enterprise policy for devices from a wide range of brands. Two days full time for up to 20 people.

SoC, board and device enablement

Give your SoC, board or device a custom kernel that’s proven compatible with the public Ubuntu LTS kernel, for wide application compatibility and developer productivity.

Beyond BSPs

Ubuntu applications depend on a wide range of kernel features such as security modules, filesystems and container primitives. Ensure that your device kernel meets Ubuntu application expectations with a Canonical built custom kernel. Enablement fees vary from $25k to $200k as a one-time charge, depending on the particular board or chipset. Canonical delivers a custom kernel matching a standard Ubuntu LTS release, or interim release with a path to the next LTS.

Ongoing testing and security updates

For an annual charge of $25k, Canonical will perform continuous security maintenance and testing on your board. When a security issue is fixed in Ubuntu, the fix will be tested on your board. These security updates will be published to the snap store for use on your device. Update Control can be used to require additional testing and validation by your team before these updates are automatically applied to your devices. Testing will cover kernel and base system debs and snaps, along with any board-specific and app-specific tests you specify.

Certification of boards and devices

Guarantee long-term security, application compatibility, support and operational consistency with the Ubuntu Certified logo for enterprise-grade devices.

Long-term automated Canonical testing of every update and security patch ensures devices perform reliably over the full lifetime of the certified Ubuntu LTS release. Certified devices must run a Canonical kernel. We require four units of every certified board or device for continuous testing. In the case of devices built with existing certified boards, running their standard certified kernel, we reduce this requirement to two devices.

Certification for devices that include pre-installed snaps can include validation of the integrity of those snaps.

Ubuntu Certified

Device support for manufacturers

Access to Canonical engineering for device engineering and development teams.

Level 4 (L4) support for device manufacturers enables access to Canonical engineering and techops teams to help troubleshoot and resolve issues in Ubuntu and Ubuntu Core. Covers kernel, device integration, base OS, snap security and update mechanisms, networking, communications and graphics.

Embedded Ubuntu Support for Manufacturers Standard Advanced
Physical server $750 $1,500
Phone and ticket support 24/5 24/7
Response time SLA - Sev 1 4 hours 1 hour
Response time SLA - Sev 2 8 hours 2 hours
Response time SLA - Sev 3 12 hours 6 hours
Response time SLA - Sev 4 24 hours 12 hours
Application packaging and update management Yes Yes
Security and integration of software components Yes Yes
App store operations Yes Yes
Knowledge base access Yes Yes
OpenStack Yes Yes
Kubernetes Yes Yes
KVM/LXD Yes Yes
Legal assurance program Yes Yes

MicroK8s and MicroStack are the supported Kubernetes and OpenStack solutions for single-node and small edge cluster environments.

Ubuntu device support for enterprises

Treat every device on your network as a first-class server-grade managed asset, with monitoring, security, role-based access controls, and application lifecycle management.

Level 1 (L1) support for end-user customers operating certified Ubuntu devices, whether function-specific or open to third party applications. Covers enterprise management software, enterprise off-line app store, update frequency and timing, and the ability to publish private apps to open devices inside the enterprise.

Ubuntu Advantage for Infrastructure Essential Standard Advanced
Bits only Support Support
Certified Ubuntu Devices $225 $750 $1,500
Phone and ticket support - 24/5 24/7
Response time SLA - Sev 1 - 4 hours 1 hour
Response time SLA - Sev 2 - 8 hours 2 hours
Response time SLA - Sev 3 - 12 hours 6 hours
Response time SLA - Sev 4 - 24 hours 12 hours
Extended Security Maintenance (ESM) Yes Yes Yes
Kernel Livepatch service to avoid reboots Yes Yes Yes
Landscape on-prem systems management Yes Yes Yes
On-premise snap store cache Yes Yes Yes
Private enterprise snap store Yes Yes Yes
Knowledge base access Yes Yes Yes
OpenStack - MicroStack Security updates Updates + Support Updates + Support
Kubernetes - MicroK8s Security updates Updates + Support Updates + Support
KVM/LXD Security updates Updates + Support Updates + Support
Legal assurance program - Yes Yes

Any questions?

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