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Ubuntu Pro: more security, compliance, and support

Covering all aspects of open infrastructure and applications


Ubuntu Pro (Infra-only)

No Support 24/7 Infra support 24/7 Full support
Desktop Server Desktop Server Desktop Server
$225 $1,500

Ubuntu Pro

No Support 24/7 Infra support 24/7 Full support
Desktop Server Desktop Server Desktop Server
$25 $500 $1,775 $300 $3,400
N.B.: Price is per machine per year
  Weekday support is half the price of 24/7 support
Please refer to the list of supported infrastructure and applications.

What's the difference

Ubuntu Pro (Infra-only) vs
Ubuntu Pro

Ubuntu Pro (Infra-only):

1 Expanded Security Maintenance for Infrastructure (esm-infra)
2 Kernel Livepatch service to avoid reboots
3 Ubuntu systems management with Landscape
4 Knowledge base access
5 Certified Windows drivers for KVM guests
6 FIPS 140 certified crypto modules
7 Common Criteria EAL2 certified
8 Ubuntu Security Guide (USG) with CIS Benchmark and DISA-STIG profiles

Ubuntu Pro:

All of the above, plus:

9 Expanded Security Maintenance for Application (esm-apps) – in beta
10 Advanced Active Directory policies for Ubuntu Desktop

Support: Infra vs Full-stack

Infra support

Over 2,300 open source deb packages in Ubuntu Main repository for 10 years, including:


Full support

Over 23,000 open source deb packages in Ubuntu Universe repository for 10 years, including:

Software-defined storage

Ubuntu Pro storage nodes

Only applies if attaching more than 192TB of raw Ceph/Swift capacity per node in the cluster. Priced by the amount exceeding the total of 192TB per node included in Ubuntu Pro.

The storage node size Tier Price Additional Per TB
Up to 150 TB 0 $33.33
150 - 1,500 TB $5,000 $25.00
1500 - 3,000 TB $38,750 $13.33
3,000 to 15,000 TB $58,750 $6.67
15,000 to 30,000 TB $138,750 $3.33
Beyond 30,000 TB $188,750 $0

Prices are for Ubuntu Pro + 24/7 support contracts.
Weekday support is discounted by 50%.

Get in touch

Fully managed OpenStack, Kubernetes and LMA

We manage infrastructure at both the host and the guest level. Infrastructure includes Ceph and Swift storage, Kubernetes, OpenStack and the recommended logging, monitoring and alerting stack.

Feature Per VM Per host
Managed Kubernetes on public cloud, VMware or OpenStack $1,305 $2,925*
Managed OpenStack on bare metal   $5,475
Managed Kubernetes on bare metal   $3,985
Managed Ceph on bare metal   $3,985
Combined offering - managed on-demand K8s on fully managed OpenStack   $6,351

* On a VMware or OpenStack cluster, managed guests can be priced per host in the cluster.

Get in touch


Support and commercial capabilities for MAAS are included with Ubuntu Pro and Ubuntu Pro (Infra-only). These additional charges apply for machines managed by MAAS and not covered by an Ubuntu Pro contract.

Feature No Support Weekday support 24/7 support
Per managed machine - annual $30 $50 $100
Phone and ticket support None Office hours 24/7
Response time - SLA Sev 1 4 hours 1 hour
Knowledge base access Included Included Included
Role based access controls (RBAC) Included Included Included
High availability Included Included Included

Get in touch

Any questions? Call us:

+1 737 204 0291 (Americas)
+44 203 656 5291 (Rest of the World)

or contact us online