Ubuntu Advantage

Security, support and managed open source for enterprises

Future-proof the full stack, from the data centre to containers to the database, LMA, server and cloud-native applications with Canonical.

Ubuntu Advantage is a single, per-node package of the most comprehensive enterprise security and support for open source infrastructure and applications, with managed service offerings available.

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Enterprise Linux and open source support

Canonical provides 24/7, enterprise-grade support for the full stack through Ubuntu Advantage. Customers can choose between two support offerings - Ubuntu Advantage for Applications and Ubuntu Advantage for Infrastructure.

Ubuntu Advantage

Applications

Security and support for open source database, LMA, server and cloud-native apps.

  • Security patching for over 28,000 packages in Ubuntu Universe and Main repositories
  • Up to 10 years support for Ubuntu LTS
  • Technical support for open source database, LMA and cloud-native apps

Infrastructure

Security and IAAS support for open source infrastructure.


  • Security patching for more than 2,500 packages in Ubuntu Main repository (after 5 years of free LTS security patching)
  • Up to 10 years support for Ubuntu LTS
  • Technical support for OpenStack, KVM, MAAS

The most comprehensive Linux enterprise subscription

  • 24/7 phone support

    Direct 24/7 access to our world-class enterprise open source support team through our web portal, knowledge base or via phone.

  • Support for OpenStack, K8s, LXD, MAAS and Ceph

    A single subscription for security and support of Ubuntu and a range of infrastructure.

  • Kafka, NGINX, MongoDB and PostgreSQL support

    Enterprise-grade security and support for a portfolio of open source database, LMA, messaging and cloud-native applications.

  • Enterprise-grade security and auditing

    Access to the ESM, Livepatch and Landscape for security patching, audit and compliance reporting.

  • Compliance, certification and hardening

    Ubuntu powers your mission-critical workloads, with FIPS 140-2 certified modules, CIS hardening and Common Criteria EAL2 certification available.

  • Managed Open Source

    Get up and running in no time with Managed OpenStack, Managed Kubernetes and Managed Apps offerings.

Apps support

Full-stack support for open source apps with quick response time guaranteed through subscription SLAs. Quickly resolve technical support issues with your key applications wherever they are running.

PostgreSQL

MySQL

OpenJDK

Kafka

Apache Zookeeper

RabbitMQ

Memached

Squid Apache

Bind

OpenLDAP

Nagios

Apache

NGINX

MongoDB

MongoDB

containerd

NodeJS

Vault

Grafana

ElasticSearch

Filebeat

etcd

Telegraf

Prometheus

Graylog

Cassandra

Samba

Kubeflow

Open Source Mano (OSM)

Anbox Cloud

Mailman

MariaDB

   

Ubuntu advantage

Solution Scope Infrastructure Applications
Security patching Ubuntu Main
Ubuntu Universe
Kernel Livepatch
Kubernetes
LXD
OpenStack
Ceph/Swift
MAAS
24/7 support Ubuntu
Infrastructure
Applications
Systems management Landscape
Compliance and certification FIPS 140-2 Level 1 certified crypto modules
CIS Benchmark
Common Criteria /EAL2

Support for AWS and Azure with Ubuntu Pro

On Amazon AWS and Microsoft Azure, you can purchase Ubuntu Pro with the most comprehensive security and compliance features included by default.

A choice of two support levels

Choose from two support level SLAs for 24-hour support for business days or 24x7 support coverage.

  Ubuntu Advantage Standard Ubuntu Advantage Advanced
Phone and ticket support 24x5 24x7
Severity 1 response time 4 hours 1 hour
Severity 2 response time 8 business hours 2 hours
Severity 3 response time 12 business hours 6 hours
Severity 4 response time 24 business hours 12 hours
 

UA Infra

UA Apps

Per year Standard Advanced Standard Advanced
Physical $750 $1,500 $1,500 $3,000
VM $250 $500 $500 $1,000

Not sure which support level you need? If you have questions about which support level is right for you, please contact us.

Education discounts

To support those using Ubuntu in schools, research and academia, Canonical is pleased to offer a discount programme for approved institutions. Please mention your interest in this programme in your conversations with our team.

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ESM maintains Interana's system security while upgrading

Rather than compromising security and rushing the upgrade from Ubuntu 14.04 LTS, Interana turned to Canonical and ESM to ensure their upgrade rollout was secured and controlled

Read the case study

Learn how ITstrategen keeps their applications secure with Ubuntu

The security of customer data is of the utmost importance to ITstrategen, which is why Ubuntu is their server operating system of choice.

Read the case study

Community support

Ubuntu is one of the world’s largest open source projects, so support is easily found from a wide variety of sources. Take a look at thcommunity forums — they’re used by millions of enthusiasts who can share their expertise and experience with you.

Learn more about community support ›