CVE-2024-23794
Published: 15 July 2024
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: * 8.0.X * 2023.X * from 2024.X through 2024.4.x
Notes
| Author | Note |
|---|---|
| 0xnishit |
Issue is listed as specific to >= 7.x, so won't affect Znuny which forked from 6.x |
Priority
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score | 7.5 |
| Attack vector | Network |
| Attack complexity | High |
| Privileges required | Low |
| User interaction | None |
| Scope | Unchanged |
| Confidentiality | High |
| Integrity impact | High |
| Availability impact | High |
| Vector | CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H |