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CVE-2023-38058

Published: 24 July 2023

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.

Priority

Medium

Cvss 3 Severity Score

4.3

Score breakdown

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
bionic Needs triage

focal Needs triage

jammy Needs triage

lunar Does not exist

mantic Does not exist

noble Does not exist

upstream Needs triage

xenial Needs triage

znuny
Launchpad, Ubuntu, Debian
bionic Ignored
(end of standard support)
focal Does not exist

jammy Does not exist

lunar Ignored
(end of life, was needs-triage)
mantic Needs triage

noble Needs triage

trusty Ignored
(end of standard support)
upstream Needs triage

xenial Ignored
(end of standard support)

Severity score breakdown

Parameter Value
Base score 4.3
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Scope Unchanged
Confidentiality None
Integrity impact Low
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N