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CVE-2022-39050

Published: 5 September 2022

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

Priority

Low

Cvss 3 Severity Score

4.8

Score breakdown

Status

Package Release Status
znuny
Launchpad, Ubuntu, Debian
bionic Does not exist

focal Does not exist

jammy Does not exist

kinetic Ignored
(end of life, was needs-triage)
lunar Ignored
(end of life, was needs-triage)
mantic Needs triage

trusty Ignored
(end of standard support)
upstream Needs triage

xenial Ignored
(end of standard support)

Severity score breakdown

Parameter Value
Base score 4.8
Attack vector Network
Attack complexity Low
Privileges required High
User interaction Required
Scope Changed
Confidentiality Low
Integrity impact Low
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N