CVE-2021-21435
Published: 8 February 2021
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
Priority
Status
Package | Release | Status |
---|---|---|
otrs2 Launchpad, Ubuntu, Debian |
upstream |
Needs triage
|
trusty |
Does not exist
|
|
bionic |
Needs triage
|
|
focal |
Needs triage
|
|
groovy |
Ignored
(end of life)
|
|
hirsute |
Ignored
(end of life)
|
|
xenial |
Needs triage
|
|
jammy |
Needs triage
|
|
impish |
Ignored
(end of life)
|
|
kinetic |
Does not exist
|
|
lunar |
Does not exist
|
Severity score breakdown
Parameter | Value |
---|---|
Base score | 6.5 |
Attack vector | Network |
Attack complexity | Low |
Privileges required | None |
User interaction | Required |
Scope | Unchanged |
Confidentiality | High |
Integrity impact | None |
Availability impact | None |
Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N |