CVE-2021-21435
Published: 8 February 2021
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
Priority
Status
| Package | Release | Status |
|---|---|---|
|
otrs2 Launchpad, Ubuntu, Debian |
upstream |
Needs triage
|
| trusty |
Does not exist
|
|
| bionic |
Needs triage
|
|
| focal |
Needs triage
|
|
| groovy |
Ignored
(end of life)
|
|
| hirsute |
Ignored
(end of life)
|
|
| xenial |
Needs triage
|
|
| jammy |
Needs triage
|
|
| impish |
Ignored
(end of life)
|
|
| kinetic |
Does not exist
|
|
| lunar |
Does not exist
|
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score | 6.5 |
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | None |
| User interaction | Required |
| Scope | Unchanged |
| Confidentiality | High |
| Integrity impact | None |
| Availability impact | None |
| Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N |