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CVE-2021-21435

Publication date 8 February 2021

Last updated 24 July 2024

Ubuntu priority

Medium

Why this priority?

Cvss 3 Severity Score

6.5 · Medium

Score breakdown

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Status

Package Ubuntu Release Status
otrs2 24.04 LTS noble Not in release
23.10 mantic Not in release
23.04 lunar Not in release
22.10 kinetic Not in release
22.04 LTS jammy
Needs evaluation
21.10 impish Ignored end of life
21.04 hirsute Ignored end of life
20.10 groovy Ignored end of life
20.04 LTS focal
Needs evaluation
18.04 LTS bionic
Needs evaluation
16.04 LTS xenial
Needs evaluation
14.04 LTS trusty Not in release

Severity score breakdown

Parameter Value
Base score 6.5 · Medium
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Scope Unchanged
Confidentiality High
Integrity impact None
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N