Ubuntu Pro is Canonical's service package for Ubuntu. It offers tiered levels of support for desktop, server and cloud deployments. In this section, you can see our service description, but don't forget that there will still be some details in your customer agreement that are specific to your deployment.
If you're interested in support for an Ubuntu deployment or you're a reseller and you want to offer it to your customers, you can learn more about Ubuntu Pro here.
Ubuntu Pro service description
This describes the services we provide to our Ubuntu Pro customers. It mentions several Canonical products, but please note that we can only provide services for the products listed in your customer agreement.
The Ubuntu Pro Assurance Programme provides indemnification from Canonical against claims of intellectual property infringement support customers might face as a result of using Ubuntu. This agreement is part of all Canonical support contracts.