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25 posts

Multiculturalism and globalisation in user experience

By Claudio Gomboli, 19 April 2021

The worldwide Internet audience is growing exponentially less English speaking and less Western centred. In order to engage with this multicultural audience,...

Command-line usability: A terminal user’s thought process

By Robin Winslow, 8 September 2017

I’ve been thinking about the usability of command-line terminals a lot recently. Command-line interfaces remain mystifying to many people. Usability hobbyists...

What we learned at our first official GV design sprint

By Inayaili de León Persson, 4 April 2017

Last month the web team ran its first design sprint as outlined in The Sprint Book, by Google Ventures’ Jake Knapp. Some of us had read the book recently and...

What is the best way to display online status? We tested it

By Rae Shambrook, 17 August 2016

Recently I have been working on the visual design for RCS (which stands for rich communications service) group chat. While working on the “Group Info” screen,...

Sticky notes and a mobile first approach

By Carla Berkers, 20 May 2014

As the number of Juju users has been rapidly increasing over the past year, so has the number of new solutions in the form of charms and bundles. To help...

Stakeholder interviews as a research method

By Carla Berkers, 19 December 2013

I’d like to share my experience working on the project that has been my main focus over the past months: the redesign of canonical.com. Research methods As I...

Conducting Usability Testing: a case of just following the task script?

By Canonical, 11 November 2013

In the previous post, we talked about how to design effective user testing tasks to evaluate the usability of an interface. This post continues with this...

Join in UbuntuVoice: be the voice of millions of Ubuntu users

By Canonical, 10 September 2013

In past years, we have had many Ubuntu users getting involved in helping with our user research. Now we feel it’s time to form a user research network, which...

Usability testing: how do we design effective tasks

By Canonical, 16 August 2013

Previously, Charline Poirier provided an excellent post about how to recruit representative participants for usability testing. To continue the story, we are...

Three main types of user behaviour found in ubuntu.com testing

By Canonical, 23 March 2013

Understanding user behaviour through user research is an integral part of our design process. In the last ubuntu.com website testing, some insights surfaced...

Back to Lecturing for the day

By Canonical, 5 November 2012

In my last post, I spoke about my transition from academia to industry. One thing that I felt I would miss were the opportunities to speak to students, and...

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