CVE-2021-21441
Publication date 16 June 2021
Last updated 26 August 2025
Ubuntu priority
Description
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
Status
| Package | Ubuntu Release | Status |
|---|---|---|
| otrs2 | 26.04 LTS resolute | Not in release |
| 24.04 LTS noble | Not in release | |
| 22.04 LTS jammy |
Needs evaluation
|
|
| 20.04 LTS focal |
Needs evaluation
|
|
| 18.04 LTS bionic |
Needs evaluation
|
|
| 16.04 LTS xenial | Ignored end of standard support | |
| 14.04 LTS trusty | Not in release |
Severity score breakdown
CVSS version: CVSS v3.0
Base score
7.5 · High
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N