CVE-2021-21436

Publication date 8 February 2021

Last updated 30 May 2025

Ubuntu priority

Medium

Why this priority?

Cvss 3 Severity Score

3.5 · Low

Score breakdown

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

Status

Package Ubuntu Release Status
otrs2 25.04 plucky Not in release
24.10 oracular Not in release
24.04 LTS noble Not in release
23.10 mantic Not in release
23.04 lunar Not in release
22.10 kinetic Not in release
22.04 LTS jammy
Needs evaluation
21.10 impish Ignored end of life
21.04 hirsute Ignored end of life
20.10 groovy Ignored end of life
20.04 LTS focal
Needs evaluation
18.04 LTS bionic
Needs evaluation
16.04 LTS xenial
Needs evaluation
14.04 LTS trusty Not in release

Severity score breakdown

Parameter Value
Base score 3.5 · Low
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction Required
Scope Unchanged
Confidentiality Low
Integrity impact None
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N