Will Grant

Will Grant

3 posts

UX Deep Dive: Classify interactions for a more intuitive user interface

We try hard to make our products as intuitive and familiar as possible, but there will always be “advanced” options and rarely-used features. So how do we...

The story of a feature: “View my invoices”

In this blog post, I’ll do a deep dive into the process of designing a small feature on ubuntu.com – from the original need, right through the design phase...

Transcribing user interviews with Amazon Transcribe

A quick ‘how to’ on using Amazon’s Transcribe service to turn user interview recordings into text-transcripts.