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CVE-2024-23792

Published: 29 January 2024

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Priority

Medium

Cvss 3 Severity Score

6.5

Score breakdown

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
bionic Needs triage

focal Needs triage

jammy Needs triage

lunar Does not exist

mantic Does not exist

noble Does not exist

upstream Needs triage

xenial Needs triage

znuny
Launchpad, Ubuntu, Debian
bionic Does not exist

focal Does not exist

jammy Does not exist

mantic Needs triage

noble Needs triage

trusty Does not exist

upstream Needs triage

xenial Does not exist

Severity score breakdown

Parameter Value
Base score 6.5
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Scope Unchanged
Confidentiality None
Integrity impact High
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N