Canonical user research
Help make Canonical products better.
Share your thoughts and experiences.
You'll get early access to the products Canonical's engineers and designers are working on right now – we love to collaborate with users when creating new features and designs. Your insights will influence our direction, and everyone's user experience.
Join our User Research Program
Current studies
Navigating ubuntu.com
We want to understand how you navigate ubuntu.com, to improve our menus, and help you learn about our products more easily.
Ubuntu Security
We would love to learn how you manage your security and updates, and the way you use our CVE and security notices.
Ubuntu Pro
Did you purchase Ubuntu Pro through a reseller program? Help us make it better suit your current needs.
How does it work?
1. Sign-up
Fill in a 5-minute registration survey,
to help us match you with the right studies.
2. Receive invites
We'll send you an invite when the appropriate study comes along.
3. Take part
You can decide if you want to (remotely) participate. There's usually a choice of days and times for interviews – you may also get invitations to surveys.
FAQ
Do I need to be a Canonical customer to join?
No, you do not. Everyone is welcome!
Where can I be located?
You can be anywhere in the world. All our studies are conducted remotely.
What types of research do you do?
We do interviews, usability-tests, surveys, and more. We need your thoughts, to guide us in building better product-experiences.
What does participating look like?
Our 1:1 interview sessions are done remotely, and usually take 30-minutes to an hour. Typically you'll share your screen. Surveys only take a few minutes. Other tests may involve completing a task with a prototype and answering online questions.
How often will I be contacted?
Usually less than three times a year.
Will I receive something for participating?
When participating in some lengthy moderated sessions, such as 1-1 interviews or usability tests, we'll send you a thank you gift.
What will you do with my personal information?
Our data privacy policy defines how we collect the minimum amount of personal information necessary to match you with suitable research studies.
Can I leave the group?
Absolutely. Just email userresearch@canonical.com and we'll delete your info from our database.
Talk to us
We want to hear about your user experiences – what's working well, and what's not. Get in touch to tell us what you think, so we can improve Canonical's products and services for everyone.
Our mission
Open source is collective power in action. The power of a worldwide community of highly skilled experts that build, share and improve the very latest software together – then make it available to everyone.
Learn more about our missionAny questions?
Write to us at
userresearch@canonical.com