CVE-2024-43443
Publication date 26 August 2024
Last updated 11 July 2025
Ubuntu priority
Description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Status
| Package | Ubuntu Release | Status |
|---|---|---|
| znuny | 25.10 questing |
Needs evaluation
|
| 24.04 LTS noble |
Needs evaluation
|
|
| 22.04 LTS jammy | Not in release | |
| 20.04 LTS focal | Not in release |
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score |
4.9 · Medium
|
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | High |
| User interaction | None |
| Scope | Unchanged |
| Confidentiality | None |
| Integrity impact | High |
| Availability impact | None |
| Vector | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N |