CVE-2021-21443

Published: 26 July 2021

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Priority

Cvss 3 Severity Score

4.3

Score breakdown

Status

Package	Release	Status
otrs2 Launchpad, Ubuntu, Debian	trusty	Does not exist
	bionic	Needs triage
	focal	Needs triage
	upstream	Needs triage
	xenial	Needs triage
	hirsute	Ignored (end of life)
	jammy	Needs triage
	impish	Ignored (end of life)
	kinetic	Does not exist
	lunar	Does not exist

Severity score breakdown

Parameter	Value
Base score	4.3
Attack vector	Network
Attack complexity	Low
Privileges required	Low
User interaction	None
Scope	Unchanged
Confidentiality	Low
Integrity impact	None
Availability impact	None
Vector	CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

References

Bugs

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=991593

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