CVE-2020-1779
Publication date 8 February 2021
Last updated 26 August 2025
Ubuntu priority
Cvss 3 Severity Score
Description
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
Status
| Package | Ubuntu Release | Status |
|---|---|---|
| otrs2 | 25.10 questing | Not in release |
| 25.04 plucky | Not in release | |
| 24.04 LTS noble | Not in release | |
| 22.04 LTS jammy |
Needs evaluation
|
|
| 20.04 LTS focal |
Needs evaluation
|
|
| 18.04 LTS bionic |
Needs evaluation
|
|
| 16.04 LTS xenial |
Needs evaluation
|
|
| 14.04 LTS trusty | Not in release |
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score |
|
| Attack vector | Adjacent |
| Attack complexity | Low |
| Privileges required | High |
| User interaction | Required |
| Scope | Unchanged |
| Confidentiality | High |
| Integrity impact | None |
| Availability impact | None |
| Vector | CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N |