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CVE-2020-1776

Published: 20 July 2020

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Priority

Low

Cvss 3 Severity Score

4.3

Score breakdown

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
bionic Needed

focal Needed

groovy Not vulnerable
(6.0.29-1)
hirsute Not vulnerable
(6.0.29-1)
impish Not vulnerable
(6.0.29-1)
jammy Not vulnerable
(6.0.29-1)
kinetic Does not exist

lunar Does not exist

mantic Does not exist

trusty Does not exist

upstream
Released (6.0.29-1)
xenial Needed

Severity score breakdown

Parameter Value
Base score 4.3
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Scope Unchanged
Confidentiality Low
Integrity impact None
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N