CVE-2020-1766

Publication date 10 January 2020

Last updated 26 August 2025


Ubuntu priority

Cvss 3 Severity Score

2.0 · Low

Score breakdown

Description

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Status

Package Ubuntu Release Status
otrs2 26.04 LTS resolute Not in release
25.10 questing Not in release
25.04 plucky Not in release
24.10 oracular Not in release
24.04 LTS noble Not in release
23.10 mantic Not in release
23.04 lunar Not in release
22.10 kinetic Not in release
22.04 LTS jammy
Not affected
21.10 impish
Not affected
21.04 hirsute
Not affected
20.10 groovy
Not affected
20.04 LTS focal
Not affected
19.10 eoan Ignored end of life
19.04 disco Ignored end of life
18.04 LTS bionic
Needs evaluation
16.04 LTS xenial
Needs evaluation
14.04 LTS trusty Not in release

Severity score breakdown

CVSS version: CVSS v3.0

Base score 2.0 · Low

Vector: CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N


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