CVE-2019-9892
Published: 22 May 2019
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
Priority
Status
Package | Release | Status |
---|---|---|
otrs2 Launchpad, Ubuntu, Debian |
bionic |
Needed
|
cosmic |
Ignored
(end of life)
|
|
disco |
Ignored
(end of life)
|
|
eoan |
Not vulnerable
(6.0.18-1)
|
|
focal |
Not vulnerable
(6.0.18-1)
|
|
groovy |
Not vulnerable
(6.0.18-1)
|
|
hirsute |
Not vulnerable
(6.0.18-1)
|
|
impish |
Not vulnerable
(6.0.18-1)
|
|
jammy |
Not vulnerable
(6.0.18-1)
|
|
kinetic |
Does not exist
|
|
lunar |
Does not exist
|
|
mantic |
Does not exist
|
|
noble |
Does not exist
|
|
trusty |
Does not exist
|
|
upstream |
Released
(6.0.18-1)
|
|
xenial |
Needed
|
Severity score breakdown
Parameter | Value |
---|---|
Base score | 6.5 |
Attack vector | Network |
Attack complexity | Low |
Privileges required | Low |
User interaction | None |
Scope | Unchanged |
Confidentiality | High |
Integrity impact | None |
Availability impact | None |
Vector | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |