CVE-2019-9751
Publication date 13 March 2019
Last updated 25 August 2025
Ubuntu priority
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.
Status
| Package | Ubuntu Release | Status |
|---|---|---|
| otrs2 | ||
| 18.04 LTS bionic |
Not affected
|
|
| 16.04 LTS xenial |
Not affected
|
|
| 14.04 LTS trusty | Not in release |
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score |
4.8 · Medium
|
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | High |
| User interaction | Required |
| Scope | Changed |
| Confidentiality | Low |
| Integrity impact | Low |
| Availability impact | None |
| Vector | CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N |