CVE-2019-13457

Published: 10 March 2020

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Priority

Medium

CVSS 3 base score: 4.3

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
Upstream Not vulnerable
(debian: Only affects 7.x series)
Ubuntu 21.04 (Hirsute Hippo) Needs triage

Ubuntu 20.10 (Groovy Gorilla) Needs triage

Ubuntu 20.04 LTS (Focal Fossa) Needs triage

Ubuntu 18.04 LTS (Bionic Beaver) Needs triage

Ubuntu 16.04 ESM (Xenial Xerus) Ignored
(end of standard support, was needs-triage)
Ubuntu 14.04 ESM (Trusty Tahr) Does not exist