CVE-2018-16587

Publication date 28 September 2018

Last updated 24 July 2024


Ubuntu priority

Cvss 3 Severity Score

6.5 · Medium

Score breakdown

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Status

Package Ubuntu Release Status
otrs2 24.10 oracular Not in release
24.04 LTS noble Not in release
23.10 mantic Not in release
23.04 lunar Not in release
22.10 kinetic Not in release
22.04 LTS jammy
Not affected
21.10 impish
Not affected
21.04 hirsute
Not affected
20.10 groovy
Not affected
20.04 LTS focal
Not affected
19.10 eoan
Not affected
19.04 disco
Not affected
18.10 cosmic
Not affected
18.04 LTS bionic
Vulnerable
16.04 LTS xenial
Vulnerable
14.04 LTS trusty Not in release

Severity score breakdown

Parameter Value
Base score 6.5 · Medium
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Scope Unchanged
Confidentiality None
Integrity impact High
Availability impact None
Vector CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N