CVE-2017-17476

Publication date 20 December 2017

Last updated 26 August 2025

Ubuntu priority

Medium

Why this priority?

Cvss 3 Severity Score

8.8 · High

Score breakdown

Description

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

Status

Package Ubuntu Release Status
otrs2 25.10 questing Not in release
25.04 plucky Not in release
24.10 oracular Not in release
24.04 LTS noble Not in release
23.10 mantic Not in release
22.04 LTS jammy
Not affected
21.10 impish
Not affected
21.04 hirsute
Not affected
20.10 groovy
Not affected
20.04 LTS focal
Not affected
19.10 eoan
Not affected
19.04 disco
Not affected
18.10 cosmic
Not affected
18.04 LTS bionic
Not affected
17.10 artful Ignored end of life
17.04 zesty Ignored end of life
16.04 LTS xenial
Vulnerable
14.04 LTS trusty Not in release

Severity score breakdown

Parameter Value
Base score 8.8 · High
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Scope Unchanged
Confidentiality High
Integrity impact High
Availability impact High
Vector CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

References

Other references