CVE-2016-9139
Publication date 17 February 2017
Last updated 26 August 2025
Ubuntu priority
Cvss 3 Severity Score
Description
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.
Status
| Package | Ubuntu Release | Status |
|---|---|---|
| otrs2 | 25.10 questing | Not in release |
| 25.04 plucky | Not in release | |
| 24.04 LTS noble | Not in release | |
| 22.04 LTS jammy |
Not affected
|
|
| 20.04 LTS focal |
Not affected
|
|
| 18.04 LTS bionic |
Not affected
|
|
| 16.04 LTS xenial |
Vulnerable
|
|
| 14.04 LTS trusty | Not in release | |
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score |
|
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | None |
| User interaction | Required |
| Scope | Changed |
| Confidentiality | Low |
| Integrity impact | Low |
| Availability impact | None |
| Vector | CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N |