CVE-2016-5843

Publication date 17 September 2016

Last updated 25 August 2025

Ubuntu priority

Cvss 3 Severity Score

Description

Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.

Read the notes from the security team

Status

Show unmaintained releases

Package	Ubuntu Release	Status
otrs2	16.04 LTS xenial	Not affected
	14.04 LTS trusty	Not in release
	12.04 LTS precise	Not affected

Notes

ratliff

FAQ is a separate module

Severity score breakdown

CVSS version: CVSS v3.0

Base score 9.4 · Critical

Base metrics

Parameter	Value
Attack vector	Network
Attack complexity	Low
Privileges required	None
User interaction	None
Scope	Unchanged
Confidentiality impact	High
Integrity impact	High
Availability impact	Low

Scores

Parameter	Value
Base score	9.4 · Critical
Exploitability score	-
Impact score	-

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L