CVE-2013-4717
Published: 9 August 2021
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
Priority
Status
| Package | Release | Status |
|---|---|---|
|
otrs2 Launchpad, Ubuntu, Debian |
artful |
Ignored
(end of life)
|
| bionic |
Not vulnerable
(6.0.5-1)
|
|
| lucid |
Ignored
(end of life)
|
|
| precise |
Ignored
(end of life)
|
|
| quantal |
Ignored
(end of life)
|
|
| raring |
Ignored
(end of life)
|
|
| saucy |
Ignored
(end of life)
|
|
| trusty |
Does not exist
(trusty was not-affected [3.3.5-1])
|
|
| upstream |
Released
(3.2.9-1)
|
|
| utopic |
Ignored
(end of life)
|
|
| vivid |
Ignored
(end of life)
|
|
| wily |
Ignored
(end of life)
|
|
| xenial |
Not vulnerable
(5.0.7-1)
|
|
| yakkety |
Ignored
(end of life)
|
|
| zesty |
Ignored
(end of life)
|
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score | 8.8 |
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | Low |
| User interaction | None |
| Scope | Unchanged |
| Confidentiality | High |
| Integrity impact | High |
| Availability impact | High |
| Vector | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |