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CVE-2013-4717

Published: 09 August 2021

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Priority

Medium

CVSS 3 base score: 8.8

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
Upstream
Released (3.2.9-1)
Ubuntu 18.04 LTS (Bionic Beaver) Not vulnerable
(6.0.5-1)
Ubuntu 16.04 ESM (Xenial Xerus) Not vulnerable
(5.0.7-1)
Ubuntu 14.04 ESM (Trusty Tahr) Does not exist
(trusty was not-affected [3.3.5-1])