CVE-2013-3551
Published: 21 February 2020
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Priority
Status
Package | Release | Status |
---|---|---|
otrs2 Launchpad, Ubuntu, Debian |
lucid |
Ignored
(end of life)
|
precise |
Ignored
(end of life)
|
|
quantal |
Ignored
(end of life)
|
|
raring |
Ignored
(end of life)
|
|
saucy |
Not vulnerable
(3.2.9-2)
|
|
trusty |
Does not exist
(trusty was not-affected [3.3.5-1])
|
|
upstream |
Released
(3.2.7-1)
|
|
utopic |
Not vulnerable
(3.3.5-1)
|
|
vivid |
Not vulnerable
(3.3.5-1)
|
|
wily |
Not vulnerable
(3.3.5-1)
|
|
xenial |
Not vulnerable
(3.3.5-1)
|
|
yakkety |
Not vulnerable
(3.3.5-1)
|
|
zesty |
Not vulnerable
(3.3.5-1)
|
Severity score breakdown
Parameter | Value |
---|---|
Base score | 6.5 |
Attack vector | Network |
Attack complexity | Low |
Privileges required | Low |
User interaction | None |
Scope | Unchanged |
Confidentiality | High |
Integrity impact | None |
Availability impact | None |
Vector | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |