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Published: 18 March 2011

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.




Package Release Status
Launchpad, Ubuntu, Debian
dapper Does not exist

hardy Ignored
(end of life)
karmic Ignored
(end of life)
lucid Ignored
(end of life)
maverick Ignored
(end of life)
natty Ignored
(end of life)
oneiric Not vulnerable
precise Not vulnerable
quantal Not vulnerable
raring Not vulnerable
saucy Not vulnerable
Released (3.0.0)