Your submission was sent successfully! Close

You have successfully unsubscribed! Close

Thank you for signing up for our newsletter!
In these regular emails you will find the latest updates about Ubuntu and upcoming events where you can meet our team.Close

Blender Support from Canonical

SMEs and studios can put the world’s most popular 3D creation software into production with Canonical enterprise-grade support

Find out how we can support you:

Get in touch


Canonical sets a new standard for how independent, free groups of makers – who truly care for their product and users – can participate in the market. This shapes the future of the industry.

Ton Roosendaal

Blender has partnered with Canonical to offer enterprise-grade support for the Blender LTS application suite.

Blender is the free and open-source 3D creation suite for artists and media production experts. Canonical, the company behind Ubuntu, provides professional enterprise support and long term security maintenance for open-source software. Working together, the two organizations now offer a support path for teams and studios as Blender rolls out their LTS model focused on users at the enterprise level.

The support offering will include Blender LTS releases across Linux distributions, Microsoft Windows, and macOS. Canonical’s engineers will engage directly with customers to provide comprehensive technical support to users by understanding, diagnosing and resolving issues as swiftly as possible. Canonical will manage the entire support process including integration with Blender’s support infrastructure.

Existing Canonical Ubuntu Advantage customers who contract for Blender support will have a single point of contact to guarantee simple, timely support of Blender LTS users.

Plans for enterprise use

Choose from two support level SLAs for 24-hour support for business days or complete 24×7 coverage.

What's Included Standard Advanced
Phone and ticket support 24×5 24×7
Severity 1 response time 4 hours 1 hour
Severity 2 response time 8 business hours 2 hours
Severity 3 response time 12 business hours 6 hours
Severity 4 response time 24 business hours 12 hours
Price per year (per user) $500 $1000

Get in touch