Support

This section provides details on obtaining support for the Ubuntu Livepatch service, the Livepatch Client, and the Livepatch on-premises server. It also covers how to report bugs for each component.

Getting support

Access to the Ubuntu Livepatch service requires an Ubuntu Pro subscription.

Canonical customers can receive support on the Ubuntu Livepatch service, client, and on-premises server through the Canonical support portal.

For information on filing support tickets, see Get more help.

Reporting bugs

The Livepatch projects maintain dedicated bug trackers:

• Livepatch Client bug tracker

• Livepatch on-prem bug tracker

For details on reporting client bugs, including the diagnostic information to include, see Report bugs.