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Livepatch documentation
Livepatch documentation
  • Livepatch Documentation
  • Client
    • How-to guides
      • Installation
        • Enable client
        • Enable client on ubuntu core
        • Disable client
        • Disable livepatch during startup
      • Configuration
        • Configure Livepatch Client
        • Configure proxy
        • Enable and configure the Livepatch Client with cloud init
        • Use patch cut off date
      • Operations
        • Check client status
      • Security
        • Securely configure and operate the client
        • Securely decommission the client
        • Report client vulnerability
    • Reference
      • Platform
        • Supported kernels
        • Supported architectures
        • Configuration options
      • Networking
        • Firewall configuration
        • Data sent to Canonical
      • Patches
        • Patch security
      • Releases
    • Explanation
      • Architecture
        • How kernel live patching works
        • Updates provided by Livepatch
        • Updates not provided by Livepatch
        • Livepatch tiers
        • When to expect new updates
        • Content caching
      • Security
        • How CVEs are rated
        • Security overview
        • Security lifecycle
        • Livepatch security notices
      • Patches
        • Patch lifecycle
        • Patch installation
      • Troubleshooting
        • Livepatch not working
        • Service access problems
        • Missing patches
        • Unpatchable problems
        • When to reboot
        • Patch cut-off date
  • Server
    • Tutorial
      • Livepatch and LXD
      • Livepatch and MicroK8s
      • Airgapped Livepatch and MicroK8s
      • Airgapped Livepatch and Snap
    • How-to guides
      • Deployment
        • Deploy via juju
        • Deploy via snap
        • Deploy cve service via snap
        • Upgrade a deployment
        • Migrate from reactive charm to snap
        • Migrate from reactive charm to operator charm
        • Migrate from reactive charm to k8s operator charm
        • Public clouds
          • Deploying on aws
          • Deploying on azure
      • Patch management
        • Fetch patches
        • Use the patch downloader tool
        • Configure proxy for fetching patches
        • Chain Livepatch Servers
      • Operations
        • Manage fleet of machines
        • Generate patch health report
        • Scale out
        • Configure logging and monitoring
        • Decommission
        • Use Livepatch Client with on prem server
      • Security
        • Setup tls
        • Harden your deployment
        • Setup administration tool
        • Report server vulnerabilities
    • Reference
      • Platform
        • Configuration
        • Resource requirements
        • Network access
      • Authentication
        • Livepatch Server authentication
      • Patch management
        • Managing patches in an on-prem Livepatch deployment
        • Patch sync filters
      • Patch storage
        • Use S3 for patch storage
      • Telemetry
        • Data sent to Canonical
        • Machine reports
      • Releases
    • Explanation
      • Architecture
        • Security overview
        • Security lifecycle
        • Access control
      • Observability
        • Logging and monitoring
  • Release Notes
    • Client
    • Server
  • Contribute
    • Contribute to our documentation
  • Support
    • Get more help
    • Report bugs
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TroubleshootingΒΆ

Diagnose and understand common Livepatch Client issues.

  • Livepatch not working
  • Service access problems
  • Missing patches
  • Unpatchable problems
  • When to reboot
  • Patch cut-off date
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Last updated on Jun 18, 2026
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Contents
  • Troubleshooting