--- title: "CVE-2024-3262\n | Ubuntu" description: Ubuntu is an open source software operating system that runs from the desktop, to the cloud, to all your internet connected things. url: https://ubuntu.com/security/CVE-2024-3262?format=md keywords: index, follow --- # CVE-2024-3262 Publication date 4 April 2024 Last updated 14 August 2025 --- Ubuntu priority **Medium** [Why this priority?](https://ubuntu.com/security/cves/about#priority ) ## Cvss 3 Severity Score **5.5 · Medium** [Score breakdown](https://ubuntu.com/security/CVE-2024-3262?format=md#impact-score) Toggle side navigation ## Description Information exposure vulnerability in RT software affecting version 4.4.1. This vulnerability allows an attacker with local access to the device to retrieve sensitive information about the application, such as vulnerability tickets, because the application stores the information in the browser cache, leading to information exposure despite session termination. ## Status Show unmaintained releases | Package | Ubuntu Release | Status | | --- | --- | --- | | request-tracker4 | 26.04 LTS resolute | Needs evaluation | | 25.10 questing | Ignored end of life, was needs-triage | | 25.04 plucky | Ignored end of life, was needs-triage | | 24.10 oracular | Ignored end of life, was needs-triage | | 24.04 LTS noble | Needs evaluation | | 23.10 mantic | Ignored end of life, was needs-triage | | 22.04 LTS jammy | Needs evaluation | | 20.04 LTS focal | Needs evaluation | | 18.04 LTS bionic | Needs evaluation | | 16.04 LTS xenial | Needs evaluation | | request-tracker5 | 26.04 LTS resolute | Not affected | | 25.10 questing | Not affected | | 25.04 plucky | Not affected | | 24.10 oracular | Ignored end of life, was needs-triage | | 24.04 LTS noble | Fixed 5.0.5+dfsg-2ubuntu0.1~esm1 Ubuntu Pro | | 23.10 mantic | Ignored end of life, was needs-triage | | 22.04 LTS jammy | Fixed 5.0.1+dfsg-1ubuntu1+esm1 Ubuntu Pro | | 20.04 LTS focal | Not in release | --- * [How can I get the fixes?](https://ubuntu.com/security/cves/about#security) * [What do statuses mean?](https://ubuntu.com/security/cves/about#statuses) * [Patch details](https://ubuntu.com/security/CVE-2024-3262?format=md#patch-details) ### Get expanded security coverage with Ubuntu Pro Reduce your average CVE exposure time from 98 days to 1 day with expanded CVE patching, ten-years security maintenance and optional support for the full stack of open-source applications. Free for personal use. [Get Ubuntu Pro](https://ubuntu.com/pro) [30-day free trial](https://ubuntu.com/pro/free-trial) ### Patch details For informational purposes only. We recommend not to cherry-pick updates. [How can I get the fixes?](https://ubuntu.com/security/cves/about#security) | Package | Patch details | | --- | --- | | request-tracker5 | * Upstream: [ea07e76](https://github.com/bestpractical/rt/commit/ea07e767eaef5b202e8883051616d09806b8b48a) * Upstream: [468f86b](https://github.com/bestpractical/rt/commit/468f86bd3e82c3b5b5ef7087d416a7509d4b1abe) | ## Severity score breakdown CVSS version: CVSS v3.0 **Base score** 5.5 · Medium * Base metrics | Parameter | Value | | --- | --- | | Attack vector | Local | | Attack complexity | Low | | Privileges required | Low | | User interaction | None | | Scope | Unchanged | | Confidentiality impact | High | | Integrity impact | None | | Availability impact | None | * Scores | Parameter | Value | | --- | --- | | Base score | 5.5 · Medium | | Exploitability score | - | | Impact score | - | **Vector:** CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N ## References * [MITRE](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2024-3262) * [NVD](https://nvd.nist.gov/vuln/detail/CVE-2024-3262) * [Launchpad](https://launchpad.net/bugs/cve/CVE-2024-3262) * [Debian](https://security-tracker.debian.org/tracker/CVE-2024-3262) ### Related Ubuntu Security Notices (USN) + [USN-7692-1](https://usn.ubuntu.com/USN-7692-1) + Request Tracker vulnerabilities + 13 August 2025 ### Other references * *