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CVE-2019-13458

Published: 21 August 2019

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

Priority

Medium

Cvss 3 Severity Score

6.5

Score breakdown

Status

Package Release Status
otrs2
Launchpad, Ubuntu, Debian
bionic Needed

cosmic Ignored
(end of life)
disco Ignored
(end of life)
eoan
Released (6.0.20-1)
focal
Released (6.0.20-1)
groovy
Released (6.0.20-1)
hirsute
Released (6.0.20-1)
impish
Released (6.0.20-1)
jammy
Released (6.0.20-1)
kinetic Does not exist

lunar Does not exist

mantic Does not exist

noble Does not exist

trusty Does not exist

upstream
Released (6.0.20-1)
xenial Needed

Severity score breakdown

Parameter Value
Base score 6.5
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Scope Unchanged
Confidentiality High
Integrity impact None
Availability impact None
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N