CVE-2019-12746
Published: 21 August 2019
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Priority
Status
Package | Release | Status |
---|---|---|
otrs2 Launchpad, Ubuntu, Debian |
bionic |
Needed
|
cosmic |
Ignored
(end of life)
|
|
disco |
Ignored
(end of life)
|
|
eoan |
Released
(6.0.20-1)
|
|
focal |
Released
(6.0.20-1)
|
|
groovy |
Released
(6.0.20-1)
|
|
hirsute |
Released
(6.0.20-1)
|
|
impish |
Released
(6.0.20-1)
|
|
jammy |
Released
(6.0.20-1)
|
|
kinetic |
Does not exist
|
|
lunar |
Does not exist
|
|
mantic |
Does not exist
|
|
trusty |
Does not exist
|
|
upstream |
Released
(6.0.20-1)
|
|
xenial |
Needed
|
Severity score breakdown
Parameter | Value |
---|---|
Base score | 6.5 |
Attack vector | Network |
Attack complexity | Low |
Privileges required | None |
User interaction | Required |
Scope | Unchanged |
Confidentiality | High |
Integrity impact | None |
Availability impact | None |
Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N |