---
title: "CVE-2014-1694\n | Ubuntu"
description: Ubuntu is an open source software operating system that runs from the
desktop, to the cloud, to all your internet connected things.
url: https://ubuntu.com/security/CVE-2014-1694?format=md
keywords: index, follow
---
# CVE-2014-1694
Publication date 4 February 2014
Last updated 24 July 2024
---
Ubuntu priority
**Medium**
[Why this priority?](https://ubuntu.com/security/cves/about#priority )
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## Description
Multiple cross-site request forgery (CSRF) vulnerabilities in (1)
CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3)
CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/
in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before
3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the
authentication of arbitrary users for requests that (5) create tickets or
(6) send follow-ups to existing tickets.
## Status
Show unmaintained releases
| Package | Ubuntu Release | Status |
| --- | --- | --- |
| otrs2 | 17.04 zesty | Not affected |
| 16.10 yakkety | Not affected |
| 16.04 LTS xenial | Not affected |
| 15.10 wily | Not affected |
| 15.04 vivid | Not affected |
| 14.10 utopic | Not affected |
| 14.04 LTS trusty | Not in release |
| 13.10 saucy | Ignored end of life |
| 12.10 quantal | Ignored end of life |
| 12.04 LTS precise | Ignored end of life |
| 10.04 LTS lucid | Ignored end of life |
---
* [How can I get the fixes?](https://ubuntu.com/security/cves/about#security)
* [What do statuses mean?](https://ubuntu.com/security/cves/about#statuses)
## References
* [MITRE](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-1694)
* [NVD](https://nvd.nist.gov/vuln/detail/CVE-2014-1694)
* [Launchpad](https://launchpad.net/bugs/cve/CVE-2014-1694)
* [Debian](https://security-tracker.debian.org/tracker/CVE-2014-1694)
### Other references
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