---
title: "CVE-2012-4751\n    | Ubuntu"
description: Ubuntu is an open source software operating system that runs from the
  desktop, to the cloud, to all your internet connected things.
url: https://ubuntu.com/security/CVE-2012-4751?format=md
keywords: index, follow
---

# CVE-2012-4751

Publication date 22 October 2012

Last updated 24 July 2024

---

Ubuntu priority

**Medium**

[Why this priority?](https://ubuntu.com/security/cves/about#priority )

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## Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System
(OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before
3.1.11 allows remote attackers to inject arbitrary web script or HTML via
an e-mail message body with whitespace before a javascript: URL in the SRC
attribute of an element, as demonstrated by an IFRAME element.

## Status

Show unmaintained releases

| Package | Ubuntu Release | Status |
| --- | --- | --- |
| otrs2 | 17.04 zesty | Not affected |
| 16.10 yakkety | Not affected |
| 16.04 LTS xenial | Not affected |
| 15.10 wily | Not affected |
| 15.04 vivid | Not affected |
| 14.10 utopic | Not affected |
| 14.04 LTS trusty | Not in release |
| 13.10 saucy | Not affected |
| 13.04 raring | Not affected |
| 12.10 quantal | Ignored end of life |
| 12.04 LTS precise | Ignored end of life |
| 11.10 oneiric | Ignored end of life |
| 11.04 natty | Ignored end of life |
| 10.04 LTS lucid | Ignored end of life |
| 8.04 LTS hardy | Ignored end of life |

---

* [How can I get the fixes?](https://ubuntu.com/security/cves/about#security)
* [What do statuses mean?](https://ubuntu.com/security/cves/about#statuses)

## References

* [MITRE](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2012-4751)
* [NVD](https://nvd.nist.gov/vuln/detail/CVE-2012-4751)
* [Launchpad](https://launchpad.net/bugs/cve/CVE-2012-4751)
* [Debian](https://security-tracker.debian.org/tracker/CVE-2012-4751)

### Other references

* <http://www.kb.cert.org/vuls/id/603276>
* <http://znuny.com/en/#!/advisory/ZSA-2012-03>
* <http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py>
* <http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/>
* <https://www.cve.org/CVERecord?id=CVE-2012-4751>
