--- title: "CVE-2012-4600\n | Ubuntu" description: Ubuntu is an open source software operating system that runs from the desktop, to the cloud, to all your internet connected things. url: https://ubuntu.com/security/CVE-2012-4600?format=md keywords: index, follow --- # CVE-2012-4600 Publication date 31 August 2012 Last updated 24 July 2024 --- Ubuntu priority **Medium** [Why this priority?](https://ubuntu.com/security/cves/about#priority ) Toggle side navigation ## Description Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags. ## Status Show unmaintained releases | Package | Ubuntu Release | Status | | --- | --- | --- | | otrs2 | 18.04 LTS bionic | Not affected | | 17.10 artful | Ignored end of life | | 17.04 zesty | Ignored end of life | | 16.10 yakkety | Ignored end of life | | 16.04 LTS xenial | Not affected | | 15.10 wily | Ignored end of life | | 15.04 vivid | Ignored end of life | | 14.10 utopic | Ignored end of life | | 14.04 LTS trusty | Not in release | | 13.10 saucy | Ignored end of life | | 13.04 raring | Ignored end of life | | 12.10 quantal | Ignored end of life | | 12.04 LTS precise | Ignored end of life | | 11.10 oneiric | Ignored end of life | | 11.04 natty | Ignored end of life | | 10.04 LTS lucid | Ignored end of life | | 8.04 LTS hardy | Ignored end of life | --- * [How can I get the fixes?](https://ubuntu.com/security/cves/about#security) * [What do statuses mean?](https://ubuntu.com/security/cves/about#statuses) ## References * [MITRE](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2012-4600) * [NVD](https://nvd.nist.gov/vuln/detail/CVE-2012-4600) * [Launchpad](https://launchpad.net/bugs/cve/CVE-2012-4600) * [Debian](https://security-tracker.debian.org/tracker/CVE-2012-4600) ### Other references * * * *