--- title: "CVE-2011-1433\n | Ubuntu" description: Ubuntu is an open source software operating system that runs from the desktop, to the cloud, to all your internet connected things. url: https://ubuntu.com/security/CVE-2011-1433?format=md keywords: index, follow --- # CVE-2011-1433 Publication date 18 March 2011 Last updated 24 July 2024 --- Ubuntu priority **Medium** [Why this priority?](https://ubuntu.com/security/cves/about#priority ) Toggle side navigation ## Description The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the \_UserLogin and \_UserPW fields. ## Status Show unmaintained releases | Package | Ubuntu Release | Status | | --- | --- | --- | | otrs2 | 13.10 saucy | Not affected | | 13.04 raring | Not affected | | 12.10 quantal | Not affected | | 12.04 LTS precise | Not affected | | 11.10 oneiric | Not affected | | 11.04 natty | Ignored end of life | | 10.10 maverick | Ignored end of life | | 10.04 LTS lucid | Ignored end of life | | 9.10 karmic | Ignored end of life | | 8.04 LTS hardy | Ignored end of life | | 6.06 LTS dapper | Not in release | --- * [How can I get the fixes?](https://ubuntu.com/security/cves/about#security) * [What do statuses mean?](https://ubuntu.com/security/cves/about#statuses) ## References * [MITRE](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2011-1433) * [NVD](https://nvd.nist.gov/vuln/detail/CVE-2011-1433) * [Launchpad](https://launchpad.net/bugs/cve/CVE-2011-1433) * [Debian](https://security-tracker.debian.org/tracker/CVE-2011-1433) ### Other references *