---
title: "CVE-2010-0438\n    | Ubuntu"
description: Ubuntu is an open source software operating system that runs from the
  desktop, to the cloud, to all your internet connected things.
url: https://ubuntu.com/security/CVE-2010-0438?format=md
keywords: index, follow
---

# CVE-2010-0438

Publication date 9 February 2010

Last updated 24 July 2024

---

Ubuntu priority

**Medium**

[Why this priority?](https://ubuntu.com/security/cves/about#priority )

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## Description

Multiple SQL injection vulnerabilities in Kernel/System/Ticket.pm in
OTRS-Core in Open Ticket Request System (OTRS) 2.1.x before 2.1.9, 2.2.x
before 2.2.9, 2.3.x before 2.3.5, and 2.4.x before 2.4.7 allow remote
authenticated users to execute arbitrary SQL commands via unspecified
vectors.

## Status

Show unmaintained releases

| Package | Ubuntu Release | Status |
| --- | --- | --- |
| otrs | 11.10 oneiric | Not in release |
| 11.04 natty | Not in release |
| 10.10 maverick | Not in release |
| 10.04 LTS lucid | Not in release |
| 9.10 karmic | Not in release |
| 9.04 jaunty | Not in release |
| 8.10 intrepid | Not in release |
| 8.04 LTS hardy | Not in release |
| 6.06 LTS dapper | Not affected |
| otrs2 | 11.10 oneiric | Not affected |
| 11.04 natty | Not affected |
| 10.10 maverick | Not affected |
| 10.04 LTS lucid | Not affected |
| 9.10 karmic | Ignored end of life |
| 9.04 jaunty | Ignored end of life |
| 8.10 intrepid | Fixed 2.2.7-2lenny3build0.8.10.1 |
| 8.04 LTS hardy | Ignored end of life |
| 6.06 LTS dapper | Not in release |

---

* [How can I get the fixes?](https://ubuntu.com/security/cves/about#security)
* [What do statuses mean?](https://ubuntu.com/security/cves/about#statuses)

## References

* [MITRE](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-0438)
* [NVD](https://nvd.nist.gov/vuln/detail/CVE-2010-0438)
* [Launchpad](https://launchpad.net/bugs/cve/CVE-2010-0438)
* [Debian](https://security-tracker.debian.org/tracker/CVE-2010-0438)

### Other references

* <https://www.cve.org/CVERecord?id=CVE-2010-0438>
