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# Get help

Whether you need advice on using Launchpad or want to help improve Launchpad
itself, we would like to hear from you. Please seek us out or make suggestions
by any of these means:

- Join us on the [`Launchpad channel on Matrix`](https://matrix.to/#/#launchpad:ubuntu.com)
- Ask questions or review previous answers on the [answer portal](https://answers.launchpad.net/launchpad/+addquestion)
- Email us at [feedback@launchpad.net](mailto:feedback@launchpad.net)

We try to run a newcomer-friendly community; it’s okay to ask basic questions
and make obvious suggestions.

If you are getting started using the Launchpad API, be sure to check out the
[API documentation](http://people.canonical.com/~mwh/canonicalapi/). If you
encounter an error with an OOPS message, see [Understanding OOPSes](https://ubuntu.com/docs/launchpad/user/explanation/oops/index.html.md#what-is-an-oops).

## Login issues

Trouble logging into Launchpad? [Get help for the Ubuntu Single Sign-on service](https://help.ubuntu.com/community/SSO/FAQs),
which provides the Launchpad login service.

You can also check the system [status page on Mastodon](https://ubuntu.social/@launchpadstatus)
for current known issues and details of any workarounds.

## Inappropriate content

If you come across spam, offensive material or other inappropriate content in
Launchpad, please contact the Launchpad team using one of the methods above. If
you wish to make the report in private, use the Email option.

## Report a bug

No matter where in Launchpad you found the bug, [report it against the launchpad project](https://bugs.launchpad.net/launchpad/+filebug)
in Launchpad.

Thanks for helping us make Launchpad a great place to develop free software.
