---
title: "Blender Support Page\n    | Ubuntu"
description: SMEs and studios can put the world’s most popular 3D creation software
  into production with Canonical enterprise-grade support.
url: https://ubuntu.com/blender?format=md
keywords: index, follow
---

# Blender Support from Canonical

SMEs and studios can put the world's most popular 3D creation software
into production with Canonical enterprise-grade support

[Get in touch](https://ubuntu.com/blender/contact-us)
[Explore Ubuntu Pro](https://ubuntu.com/pro)

---

## Hear from our customers

*“Canonical sets a new standard for how independent, free groups of makers
‐ who truly care for their product and users ‐ can participate
in the market. This shapes the future of the industry.”*

**Ton Roosendaal**

---

*“From a management perspective, Ubuntu Pro just makes it all easier. Before,
we had ten different contracts and ten different support people. But with
Canonical and Ubuntu Pro, you get a single point of support for all those
different technologies ‐ Apache, Postgres, MySQL, everything. That's
a massive advantage. I would choose it again and again.”*

**Martin**

Team Lead for Managed Platforms
OEDIV

---

## How Canonical partners with Blender

Blender has partnered with Canonical to offer enterprise-grade support
for the Blender LTS application suite.

Blender is the free and open-source 3D creation suite for artists and
media production experts. Canonical, the company behind Ubuntu, provides
professional enterprise support and long term security maintenance for
open-source software. Working together, the two organizations now offer
a support path for teams and studios as Blender rolls out their LTS model
focused on users at the enterprise level.

The support offering will include Blender LTS releases across Linux
distributions, Microsoft Windows, and macOS. Canonical's engineers
will engage directly with customers to rapidly resolve issues and
deliver comprehensive technical support, backed by enterprise-grade
SLAs. Canonical will manage the entire support process including
integration with Blender's support infrastructure.

Existing Canonical Ubuntu Pro customers who contract this add-on for
Blender support will have a single point of contact to guarantee simple,
timely support of Blender LTS users.

---

## Plans for enterprise use

| What's Included | Weekday | 24/7 |
| --- | --- | --- |
| Phone and ticket support | 24×5 | 24×7 |
| Severity 1 response time | 4 hours | 1 hour |
| Severity 2 response time | 8 business hours | 2 hours |
| Severity 3 response time | 12 business hours | 6 hours |
| Severity 4 response time | 24 business hours | 12 hours |
|  |  |  |
| --- | --- | --- |
| Price per year (per user) | $500 | $1000 |

[Get in touch](https://ubuntu.com/blender/contact-us)